Frequently Asked Questions

What is mortal remains repatriation?

Mortal remains repatriation is the process of transporting a deceased person’s body from one country to another. This service is provided to families who want to bring their loved ones home for burial or cremation. 

What should I do as the next of kin if someone dies abroad?

If you are the next of kin of someone who dies abroad, the first step is to contact the nearest embassy or consulate of your home country. They can provide you with information on the repatriation process. 

Who should I contact to do the repatriation?

You should contact a repatriation service provider to help you with the logistics of transporting the body back to your home country. They can help you navigate the complex legal requirements and arrange for transportation and other necessary services. 

What should I look for in a repatriation service provider?

When choosing a repatriation service provider, it’s important to look for a company with experience in international transportation of human remains, a solid reputation for quality and reliability, and a commitment to providing compassionate and personalized service to families in need. 

How does the repatriation process work?

The repatriation process typically involves working with a repatriation service provider who can help you navigate the complex legal and logistical requirements for transporting a body across international borders. This may include obtaining the necessary permits and documentation, arranging transportation, and coordinating with local authorities. 

How long does it take to repatriate mortal remains?

The time it takes to repatriate mortal remains can vary depending on the destination country and the specific circumstances of the case. In general, the process can take anywhere from a few days to several weeks. 

How much does it cost to repatriate mortal remains?

The cost of repatriating mortal remains can vary depending on several factors, including the destination country, the mode of transportation, and the specific services required. It’s important to get a detailed quote from a repatriation service provider before committing to any services. 

Is repatriation of mortal remains covered by insurance?

It depends on the insurance policy. Some travel insurance policies may cover repatriation of mortal remains, while others may not. It’s important to check the policy carefully to understand what is covered. 

Can repatriation services be customized to meet specific needs?

Yes, repatriation services can be customized to meet specific needs. For example, some families may require a religious or cultural ceremony as part of the repatriation process, while others may have specific transportation or documentation requirements. 

What documents should I provide the service provider to proceed for repatriation?

The next of kin may need to provide an authorization letter that grants permission for the repatriation service provider to transport the body on their behalf. It’s important to check with the repatriation service provider to determine the specific documentation requirements for the case. They can provide guidance on the necessary documentation.